Privacy Policy – Brookmans Park Osteopaths
Brookmans Park Osteopaths is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal data is:
Nikki Walker
Brookmans Park Osteopaths
Email: osteos@brookmansparkosteos.co.uk
Phone: 01707 655514
2. What Personal Data We Collect
We may collect and process the following personal information through our website and communications:
Name
Email address
Phone number
Any information you choose to provide via contact forms or enquiries
3. How We Collect Your Data
We collect personal data when you:
Complete a contact or enquiry form on our website
Subscribe to our mailing list
Contact us via email or phone
4. How We Use Your Data
We use your personal data for the following purposes:
To respond to enquiries and provide information about our services
To manage communication with patients and prospective patients
To send occasional email newsletters or mailshots (approximately once per month), where consent has been given
We do not use your data for automated decision-making or profiling.
5. Marketing Communications
If you have opted in, we may send you occasional marketing emails about Brookmans Park Osteopaths.
You can withdraw your consent at any time by:
Clicking the unsubscribe link in our emails, or
Contacting us directly using the details above
6. Data Storage and Security
Your personal data is:
Stored securely within our internal systems
Accessed only by authorised personnel
Protected using appropriate technical and organisational security measures
We do not share, sell or transfer your personal data to third parties.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal and professional obligations.
8. Cookies
Our website uses cookies to improve functionality and user experience.
A cookie consent mechanism is in place, allowing you to accept or manage your preferences when visiting our site.
Cookies may collect anonymous usage data such as page visits and traffic patterns. You can manage or disable cookies through your browser settings at any time.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit www.ico.org.uk.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Nikki Walker
Email: osteos@brookmansparkosteos.co.uk
Phone: 01707 655514
11. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legislation or our practices. Any updates will be published on this page.
